Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact us at info@hoiwamedsafe.comand we will help you.

Paddle's own refund handling is described in Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy.